Refund and cancellation policy

• Building and publishing are free. A game does not begin until it is paid for.
• We do not give refunds. If you cancel a paid game before it starts, your payment stays as credit for your next game for 365 days. Unused credit lapses at the end of day 365.
• For 30 days after you cancel a paid game, you can move it to a new date. Your payment stays with that game.
• If you use the credit for another game first, or 30 days pass, the game cannot be moved. The credit stays for a new game until it lapses.
• The credit belongs to your organizer account. We show the exact amount and date before you confirm, and we e-mail you before it lapses.
• Instead of cancelling, you can change the date of the game. A game time can be set at most 30 days ahead.
• Once the start time has passed, a paid game cannot be cancelled. You can still end the game.
• A game that was never paid for can be cancelled at any time. Nothing is charged.
• Unused places are not credited once the game has started.
• If you were charged twice by mistake or something went wrong with a payment, write to rajatsiroffice@gmail.com with the invoice number. We will look into it and reply by e-mail.

This is the same policy as in the terms.